Straight answers
Questions we get asked
Where are Prairie Bones chews made?
In Kansas. Prairie Bones is based in Andover, Kansas, and the chews are made at a
family-run USDA meat plant in Medicine Lodge, Kansas. Nothing is imported.
What is in The Prairie Bones Bag?
Ten pieces of slow-roasted beef — a mix of pipe bones, knuckles, tracheas and
tendons. One ingredient: beef. No additives, no fillers, nothing added.
How much does shipping cost?
Shipping is a $6.99 flat rate, and it is free on orders of $49 or more. We ship to
the lower 48 United States.
How long does an order take to arrive?
Everything is made fresh to order, so orders typically ship within 5 to 10 days
rather than same-day. Every order ships with USPS tracking and we email you the
tracking number.
Do you accept returns or offer refunds?
We stand behind every order. Because our treats and chews are made fresh they can’t be
restocked, but if something arrives damaged or wrong, email us within 7 days of arrival
with a photo and we’ll make it right. If a package isn’t delivered, we’ll sort it out using the
carrier’s tracking. See our full return policy →
Does Prairie Bones sell wholesale to retailers?
Yes. We sell to retailers, groomers, vets, feed stores and boutiques. Wholesale orders
ship free to the contiguous 48 states, and local partners get a free display with their first
order. Case pricing is quoted to approved accounts only — apply with your resale or
wholesaler license and we review it, usually quickly. Private labeling is coming soon.
Apply to carry Prairie Bones →
